Frequently Asked Questions

Exodus Water Services provides California drinking water compliance, cross-connection control, operations, and infrastructure services. We support public water systems, municipalities, special districts, mutual water companies, and private systems.

We work with clients across the United States, offering both on-site and fully remote services. Our certified operators and specialists are familiar with all state and regional regulations.

Yes. Exodus operates under professional engineering licenses and employs certified water system operators. We maintain full liability and workers' compensation insurance for all field and contract work.

Yes. Exodus can assume full operations management as the Operator of Record (OOR) or provide licensed contract operators to supplement your staff.

Both. We perform hands-on operations, maintenance, sampling, testing, and site inspections, supported by our compliance and engineering teams for documentation and reporting.

Our Cross-Connection Control Program includes plan development, legal authority, submittal and DDW coordination, hazard assessments, backflow assembly survey and inventory, field testing and air-gap inspection, incident response, and ongoing program administration. We align every plan with the California Cross-Connection Control Policy Handbook (CCCPH) and local health department requirements.

We provide water system permitting support, Electronic Annual Report (eAR) preparation, Consumer Confidence Report (CCR) preparation, sampling plans and monitoring schedules, Lead & Copper Rule compliance including service line inventories, corrective action and violation response, public notification support, compliance tracking, and SOP development.

Yes. Our specialists prepare UWMPs, WSCPs, water loss audits (SB 555 / AWWA M36), and related infrastructure planning documents, tailored to each agency's requirements.

Yes. We perform validated water loss audits for urban retail suppliers under SB 555 using the AWWA M36 methodology, with DWR submittal support.

Yes. We provide planning support for recycled water program development, including feasibility framing and regulatory pathway assessment.

Yes. We serve water systems of all sizes, from small mutual systems to large municipal utilities, scaling our team and services to fit each client's operational and regulatory needs.

Our remote teams use secure digital platforms for data collection, form submission, and real-time collaboration. Deliverables, including reports, plans, and inventories, are shared electronically with version tracking and review capabilities.

Yes. We provide audit preparation, documentation review, corrective action tracking, and direct liaison with regulators during and after inspections.

Yes. Certified testers perform annual and post-repair backflow assembly testing with air-gap inspections, plus survey and inventory of your assemblies.

Most projects range from 1 to 6 weeks, depending on scope. We also offer expedited services for urgent regulatory deadlines.

Yes. We prepare technical attachments, cost estimates, and engineering narratives for funding applications such as SRF and state grant programs.

Yes. Exodus frequently partners with consultants, cities, and construction contractors to deliver complete, multi-disciplinary solutions.

We combine regulatory expertise, certified field operators, and hands-on operational experience. Unlike many firms, we can manage both the paperwork and the physical system operations, providing continuity and compliance from source to tap.

Absolutely. All of our service programs are modular and customizable. Whether you need a one-time report, ongoing system management, or compliance support, we tailor the scope to your system.

Contact us through the form on this page, call our office, or email info@exoduswater.com. We'll schedule a short consultation to review your system's needs and provide a clear, proposal-based scope of work.